A recent study carried out by J.D. Power and Associates, a market research group, discovered 45 million vehicles recalled between 2013 and 2015 have not been fixed. The group used data collected by the National Highway Traffic Safety Administration (NHTSA) for its study. In 2015, 51 million vehicles were subjected to safety recalls. More than half of the vehicles recalled have not been fixed by repair shops. This study implies that many drivers here in Louisiana have not received repairs for vehicle recalls.
According to the National Traffic and Motor Vehicle Safety Act, automakers are required by law to inform car owners of recalls. However, there are cases where vehicle owners remain unaware of recall notices.
How to Receive Repairs for Vehicle Recalls
Finding information on vehicle recalls is easy and can be done over the internet with a computer or smart phone. To discover if your vehicle has been recalled, grab your vehicle identification number (also known as the VIN) and visit www.safercar.gov, a website operated by NHTSA to provide consumers with recall information. Your 17-digit VIN should be located on the driver’s side where your windshield meets the dashboard.
Type your VIN number into the www.safercar.gov search engine. If NHTSA’s website says your vehicle has been recalled, you can take it to a nearby dealership for free repairs. For example, if you have a Honda Civic that has been recalled for Takata’s defective air bags, you would take your vehicle to a Honda dealership. If for any reason the dealership refuses to service your vehicle, you can file a complaint with NHTSA. Dealerships are required by law to provide free servicing on recalled vehicles.
Also, remember to check a VIN on NHTSA’s website before you buy a used car. Used cars are sometimes sold with recalled parts.
The Louisiana personal injury attorneys at Galloway Jefcoat encourage safe driving practices.